Privacy Policy – Netcom Solutions

At Netcom Solutions, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you use our website, services, or contact us. By accessing our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name

• Phone number

• Email address

• Home or installation address

• Payment or billing details

Technical Information

• IP address

• Device information

• Browser type

• Pages visited on our website

• Cookies and other tracking technologies

Communication Information

• Form submissions on our website

• Customer support inquiries

• Call logs (used only for customer service and support purposes)

2. How We Use Your Information

We use your information to:

• Provide broadband, TV, and mobile services

• Process payments and send invoices

• Respond to inquiries and provide customer support

• Improve website performance and user experience

• Send service updates, promotions, and notifications

• Maintain account records and service history

3. Sharing Your Information

Netcom Solutions does not sell, rent, or trade your personal information.

We may share your information only with:

• Service providers (installation technicians, billing processors, and networking partners)

• Government or legal authorities when required by law

• Business partners during mergers, acquisitions, or company transfers

All third-party partners are required to maintain strict confidentiality and protect your data.

4. Cookies & Tracking Technologies

Our website may use cookies and tracking technologies to:

• Improve user experience

• Remember user preferences

• Analyze website traffic and performance

You can disable cookies at any time through your browser settings, though some website features may not function properly.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no online data transmission or storage system can be guaranteed to be completely secure. By using our services, you acknowledge that you share information at your own risk.

6. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you

• Ask us to update or correct inaccurate information

• Request deletion of your data where legally permitted

• Opt out of marketing communications at any time

To make a request, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. Netcom Solutions is not responsible for the privacy practices or content of these external websites. We encourage users to review the privacy policies of any third-party sites they visit.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📧 support@netcomsolutions.us
📞 +1 (888) 871-4722
📍 16009 NE 72nd Cir, Vancouver, Washington 98682-1933